Free delivery applies to all products EXCEPT for microwaves and vacuums.
Free delivery applies within 50km of Melbourne CBD.
Free delivery is only available on this website and not in-store.
Regional delivery available for additional cost - contact us for a quote!
Delivery available for microwaves and vacuums for additional cost - contact us for quote!
Properties with over 3 stair steps have an additional stair fee depending on the size of the product:
The product is smaller than 1700mm x 600mm x 600mm = $50 stair fee.
The product is larger than 1700mm x 600mm x 600mm = contact us for a quote!
Customers are responsible for measuring spaces (i.e. door, lift) prior to delivery arrangement.
Do you offer delivery SERVICE?
Yes. We offer delivery service for every product. However, limitations on delivery pricing applies:
- Every product (except for microwaves and vacuums) purchased on our website includes a freedelivery service for all customers located within 50km of Melbourne CBD.
- Customers located outside 50km of Melbourne CBD and customers who purchase a microwave and/or vacuum are still entitled to a delivery service, however this is not free - please contact us and request a quote for delivery prior to purchase.
- Customers who purchase a microwave and/or vacuum AND who also purchase any other type of product (fridge, washer, dryer, tv...etc.) concurrently are entitled to free delivery service for all those products in that transaction.
How do I PLACE A DELIVERY ORDER?
At check-out, select 'Delivery' under 'Shipping Method'. Once you place the order, our staff will contact you within the next business day to arrange a delivery time that suits you.
If you are purchasing a microwave and/or vacuum, or you are located outside of 50km of Melbourne CBD, selecting 'Delivery' will not automatically charge the extra cost on the order. We encourage you to contact us prior to purchase so that we can create a separate listing for you which includes the delivery cost. Alternatively, if you place the order without the delivery cost, we will contact you within the next business day to arrange the extra delivery cost and time.
How soon can you deliver?
We can deliver within the next 7 business days of purchase order. Sometimes, we can deliver the next business day or even the same business day! If it's urgent, please contact us to find out the next available delivery time.
Where can I pick up my purchase?
Our warehouse is located in Tottenham and our stores are located in Brimbank, Broadmeadows, Thomastown, Point Cook, Dandenong and Sunshine. Let us know your nearest store, and we will relocate the product to that store for your convenience.