Free delivery applies to all products EXCEPT for SMALL ITEMS- MICROWAVES/VACUUMS/TVs smaller than 50inch (Meaning all price shown is inclusive of delivery fee)
Free delivery applies within 50km of Melbourne CBD.
Free delivery is only available on this WEBSITE and NOT INSTORE. For delivery service in-store, please enquire staff.
Regional delivery maybe available for additional cost - contact us for a quote!
Delivery available for SMALL ITEMS for additional cost/ you can pick up from nearest branch or warehouse in Tottenham, VIC - contact us for quote!
Properties with over 3 stair steps have an additional stair fee (non-refundable) depending on the size of the product (maximum floor for small item with $50 stair fee would be 2nd floor):
The product is smaller than 1700mm x 600mm x 600mm = $50 stair fee.
The product is larger than 1700mm x 600mm x 600mm = contact us for a quote!
Customers are responsible for measuring spaces (i.e. main door, lift) prior to delivery arrangement.
Do you offer delivery SERVICE?
Yes. We offer delivery service for every product. However, limitations on delivery pricing applies:
- Every product EXCEPT SMALL ITEMS MENTIONED ABOVE purchased on our website includes a delivery service fee in the price for all customers located within 50km of Melbourne CBD. Meaning all price shown for the product is inclusive of delivery fee, you do not need to pay extra. In any case of change of mind refund/exchange, the initial delivery fee not refundable and additional charges will be applied to pickup the unit for refund/exchange.
- Customers who purchase a microwave and/or vacuum AND who also purchase any other type of product (fridge, washer, dryer, tv...etc.) concurrently are entitled to free delivery service for all those products in that transaction.
How do I PLACE A DELIVERY ORDER?
At check-out, select 'Delivery' under 'Shipping Method'. Once you place the order, our staff will contact you within the next business day to arrange a delivery time that suits you.
If you are purchasing a microwave and/or vacuum, or you are located outside of 50km of Melbourne CBD, selecting 'Delivery' will not automatically charge the extra cost on the order. We encourage you to contact us prior to purchase so that we can create a separate listing for you which includes the delivery cost. Alternatively, if you place the order without the delivery cost, we will contact you within the next business day to arrange the extra delivery cost and time.
How soon can you deliver?
We can deliver within the next 7 business days of purchase order. Sometimes, we can deliver the next business day or even the same business day! If it's urgent, please contact us to find out the next available delivery time.
Where can I pick up my purchase?
Our warehouse is located in Tottenham and our stores are located in Brimbank, Broadmeadows, Thomastown, Dandenong and Sunshine. Let us know your nearest store, and we will relocate the product to that store for your convenience.